Our main purpose is to offer you the best shipping options, and to make you even happier, we offer FREE SHIPPING no matter in which part of the world you are.
Delivery from Los Angeles & New York warehouse:
- USA 1-4 days to zones 1-4.
- USA 3-7 days to zones 5-9.
Delivery from other locations:
- USA 7-14 working days.
- Canada & Australia 7-21 working days.
- UK 2-5 working days.
- Rest of the world 10-30 working days.
NOTE for USA customers: Most of our products are kept in USA location. If we do not have stock, we will send from a different location with the fastest courier. We will email you before we do anything, to make sure you're happy.
The customer agrees to pay all applicable customs/VAT charges and is responsible for estimating and covering any VAT, GST, Duty, Tax, handling fees, customs clearance charges and/or other costs associated with the shipment, regardless of the intermediate or final shipping destination.
- Address Changes and Cancellations can be done Monday - Sunday within 12 hours from your purchase.
- Please email us at firstname.lastname@example.org and provide your order number, first and last name on the order or email you provided us when you purchased.
- Note that we are unable to allow any amendments once your parcel has been dispatched.
- Should your parcel be returned to sender, please note that we will be required to pass on a subsidised reshipping postage fee.
- However, if your order is delivered to the wrong address due to providing incorrect information or the location no longer being valid we are not liable for reshipment or refund.
- We are shipping our products from multiple warehouses, please allow 1-3 Business days for your order to be processed.
- Items generally ship separately.
- The tracking number information will be available from 3 to 10 business days after your order was dispatched.
Status Unavailable/Pre-Shipment or something similar may appear. This is normal.
- Please check weekly as tracking will not update until your order has cleared customs within your country.
- Once your order clears customs a delivery date will be generated.
* duties may apply