Returns are accepted within 30 days of your delivery. Please fill the return form here.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund will be processed, and a credit will automatically be applied to your credit/debit card or original method of payment within 5-20 business days.
Refunds for incorrect shipping address.In order to resend the product, an additional shipping fee will be required.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
At this time we do not offer exchanges but instead ask that you return your order for a refund (if applicable).
We are terribly sorry if your order arrived Damaged or Defective. We would like to sort out any faults immediately. As soon as you discover a fault (within 3 days of receiving your parcel) please contact us immediately with photos or a short video.
If you fail to contact us within 30 days from the delivery time, unfortunately we can’t offer you a refund.